This program is aimed at:
- Retail and Wholesaler staff who supply Child Car Safety Seats.
The outcomes this program is aimed toward include:
- Securing client confidence, satisfaction and loyalty is challenging.
- Highlights the many challenges that exist with Child restraint / Safety Seat sales that are not always obvious to suppliers.
- Providing insights toward recognising and managing potential client perceptions of their purchase process
- Many aspects of a satisfactory child restraint purchase can be seriously influenced by a misunderstanding.