The majority of any workplace training is aimed at these four (4) areas.

  • To ensure safe environments and reduce liabilities to the organisation
  • To improve the safety of customer service outcomes
  • To improve the quality of customer relationships
  • To improve efficiency – profitability

Child Car Safety Seats require the same attention and for the same reasons.

Personal use and practices have little bearing on dealing with the safe travel aspects of other people’s children. There’s a great deal to know about the differences.

Child Restraint Fitters T1 ( ‘Child Passenger Safety Technicians’ is our preference)

Misinformation is everywhere. A parent may have a dissatisfaction based on a perception created from such information.   Alternatively they may have information that a service provider should be aware of, but isn’t. We train practitioners on all aspects.

Automotive Service – Repair workshops, Detailers, Window tinting etc:

Client satisfaction and confidence of any vehicle service provided will be influenced heavily by their Child Safety Seat perspectives, many of which have been established, correct or incorrect, well before they come to your business.

Government departments – Social and Family services:

Duty of care issues are far easier to manage when the focus is appropriately placed. One example: Child Safety Seat products are not all equal when it comes to ease of use, many of them being far too difficult to use in such workplace environments. Why burden staff with restraint products that are overly difficult to use?

Childcare services and organisations:

Duty of care issues are far easier to manage when the focus is appropriately placed. One example: Child transit safety challenges are a daily occurrence and changes are often required on every trip. Why lead staff to believe that a once a year check is good management of child transit safety?

Despite common belief to the contrary, there is no national control or system of licensing or accreditation of service providers involved in Child Car Safety Seat services.

ACRI does provide accreditation for members meeting the criteria.

Prospective service providers need to be mindful that their personal child transit experience has very little to do with providing services for others. Strange as it may sound, a person is most qualified when they are fully aware that they will never know everything to do with this sector and mindful that they need to treat every child transit safety scenario individually, every time. They are expected to research and hone their skills and knowledge every day. Of course, this must be facilitated by completion of a comprehensive training program that teaches practitioners how to recognise the real risks and what it takes to manage them.

ACRI training programs are designed and updated regularly by technicians who have extensive front-line service provision and customer relationship experience.

Despite common belief to the contrary, there is no national control or system of retail service providers involved in child car safety seat services. Some State government authorities have a referral network, but most haven’t. Regardless, each jurisdiction is managed differently.

Any service provider needs to operate in accordance with the Australian Standards Instructional information, the Vehicle owners’ handbook, the Road Rules as minimum and Best Practices guidelines.   They must also be insured when running a business. Clients of such service providers also need to be assured of a provider’s commitment to quality service practices and common law requirements.

ACRI affiliation is optional, but is the best and most economical way to ensure that you are operating with the most up to date information and support services.

All organisations have a duty of care to their staff and client welfare.

Involvements with child transit can bring:

  • Challenges in providing safe workplaces.
  • Potential unsafe practices and possible litigation.
  • Challenging public relation issues for staff and business.

Workplace practices have to withstand the scrutiny of staff and client perceptions and also periphery observers.  Best practices are the ultimate aim and since they represent a vast difference to the legal requirements discretion over communications in often required.